Hotel lift foyer


Your Questions Answered

Do you have any questions about staying at the Park Regis Birmingham located on Broad Street, central Birmingham?

Take a look at a selection of the frequently asked questions – and if you still don’t find the answer to your query then why not get in touch with us.


What’s the earliest I can check in?

Your room will be ready for you from 3 pm on the day you’re due to arrive.

What’s the latest check in time?

Reception is staffed 24/7, so you are free to check-in at any time of the day. Please let reception know if you are arriving after 11 pm as the doors may be locked for security reasons.

What if I arrive and my room isn’t ready?

You may leave your bags with our concierge team.

What’s the latest I can check out?

11 am on your agreed departure date. Late Check out can be requested subject to availability.

Reservation & Cancellations

How do I know if my booking has been confirmed?

When you make a booking you will be given a confirmation number, this will also be on an email confirmation sent to you.

I haven’t received my email confirmation, what shall I do?

Please check your spam folder. If it is not there, please contact our reservations department on +44 121 369 5555 option 1.

What is Park Regis Birmingham cancellation policy?

If you have booked on a flexible rate you have until 3 pm on the day prior to arrival to cancel or amend without charge when you cancel you will be given a cancellation number to make note of.

If you have booked on an Advanced Purchase rate, you cannot cancel or amend your booking.

Hotel Amenities / Facilities

Do you have any smoking bedrooms?

Our hotel is fully non-smoking.

Does the hotel have free WIFI?

Yes we offer all our guests free WIFI throughout the hotel.

Do you have Car Parking?

The car park is at the rear of the Broadway Residence building, B16 8HH. You can access via Ladywood Middleway, enter onto Friston Avenue, take a right on to Ruston Street and finally take a right to enter the multi-story car park. Drive up to level 4 and you will see purple pillars & our signage. You may leave the car park on foot through the rear door on level 4.

Please note: Payment is to be made at the hotel reception for the use of this car park.

On arrival, you have to leave your registration number plate with the reception team where payment of £10.00 will be taken.

There is a turning circle directly in front of the hotel entrance for drop-offs and pick-ups only. For any guests and/or clients bringing large luggage or equipment for a meeting/conference, we welcome you to drop off your bags at the main reception of the hotel before parking your car.

Any accessible parking should be at the hotel, please contact the hotel directly to arrange this on +44 121 369 5555.

Does the hotel have a pool?

Our hotel and spa have no wet facilities.

Does the hotel have a gym?

Yes, the hotel has a Gym that is available complimentary for staying guests.

What time is breakfast served?

Breakfast is served in our 1565 Restaurant on Level 4.
Weekdays 06.30 – 10.00am and Weekends 07.00 – 11.00am.

Nearby Attractions & Travel Information

How far is the hotel from Birmingham New Street train station?

The hotel is approximately a 15-minute walk or 5 minutes by taxi.

How far is the Barclaycard Arena?

10-minute walk.

How far is the International Convention Centre (ICC)?

10 minute walk, at the other end of Broad Street.

How far is the hotel from Birmingham International Airport?

The hotel is approximately a 30-minute drive to the airport.