Hotel lift foyer

FAQ

Your Questions Answered

Do you have any questions about staying at the Park Regis Birmingham located on Broad Street, central Birmingham?

Take a look at a selection of the frequently asked questions – and if you still don’t find the answer to your query then why not get in touch with us.

Check-in

When is check-in time and check-out time at Park Regis Birmingham?

Your room will be ready from 3 pm. Check-out is at 11 am. Late check-out can be requested subject to availability.

What’s the earliest I can check in?

Your room will be ready for you from 3 pm on the day you’re due to arrive.

What’s the latest check-in time?

Reception is staffed 24/7, so you are free to check-in at any time of the day. Please let reception know if you are arriving after 11 pm as the doors may be locked for security reasons.

What if I arrive and my room isn’t ready?

You may leave your bags with our reception team.

What’s the latest I can check out?

11 am on your agreed departure date. Late check-out can be requested subject to availability.

Reservation & Cancellations

Why should I book at Park Regis Birmingham directly?

By booking directly via our ‘Switch To Us’ offer, you will unlock free breakfast, 10% off your stay, 25% off car parking, early check-in upon request, free cancellation up to 3pm the day before, and reserve now, pay later!

How much does it cost to stay at Park Regis Birmingham?

Park Regis Birmingham rates depend on date of stay and room type.
Book direct with our Switch to us offer for the best rate available.

View All Offers

How do I know if my booking has been confirmed?

When your booking is confirmed, you will receive a confirmation number by email.

I haven’t received my email confirmation, what shall I do?

Please check your spam folder. If it is not there, please contact our reservations department on +44 121 369 5555 option 1.

What is Park Regis Birmingham's cancellation policy?

If you have booked on a flexible rate, you have until 3 pm on the day prior to arrival to cancel or amend without charge. When you cancel you will be given a cancellation number to make note of.

If you have booked on an Advanced Purchase rate, you cannot cancel or amend your booking.

Room Amenities

Which room amenities are available at Park Regis Birmingham?

  • Air-conditioning (Comfort cooling & heating)
  • Quality rain showers
  • Working desk
  • Complimentary super-fast Wi-Fi
  • Large screen LCD TV
  • Laptop safe
  • Tea & coffee making facilities (some of our rooms include a Nespresso coffee machine)
  • Hairdryer
  • Iron & ironing board
  • Blackout curtains
  • Rituals luxury toiletries

Is Park Regis Birmingham suitable for business stays?

Yes, Park Regis Birmingham is well suited to business stays, with complimentary high-speed Wi-Fi, work desks in every bedroom, meeting and event spaces, early weekday breakfast, secure parking nearby and convenient access to Birmingham’s business district. Five Ways train station is approximately five minutes away on foot, while Birmingham New Street is around a 20-minute walk away.

Do you offer connecting rooms or cots?

Connecting rooms and cots are available on request and subject to availability. Please contact our Reservations Team before your stay so that we can confirm your requirements.

Does Park Regis Birmingham have any great views?

All Park Regis Birmingham bedrooms are located from the 5th floor up to the 12th floor and have large windows with sweeping views of the city and beyond.

Which room is best for couples, families or business travellers?

For couples we recommend our Deluxe Rooms or Executive Rooms. For families we recommend our Deluxe Family Rooms. For business travellers we recommend our Deluxe Rooms, Executive Rooms or Junior Suites.

Can I book an extra bed?

Yes, when booking an Executive Double, Deluxe Family, Junior Suite or Presidential Suite, you can add an extra bed for an additional cost per night. Please contact our Reservations Team to arrange this for your stay after placing your booking.

Hotel Amenities / Facilities

Is Park Regis Birmingham suitable for families?

Yes, Park Regis Birmingham is a family-friendly hotel. We offer a Family Package which includes free breakfast for all, a welcome drink for the adults, a two-course meal for kids for just £10 per child in our 1565 Bar & Restaurant, a Cadbury’s chocolate bar, and 25% off car-parking. We can also provide cots and extra beds.

We are also local to family-friendly attractions such as The National SEA LIFE Centre Birmingham, LEGOLAND Discovery Centre, Birmingham Botanical Gardens, as well as a short train journey to Cadbury World located in Bournville (Five Ways train station is just a 5-minute walk from the hotel).

What amenities are available at Park Regis Birmingham?

Facilities include our restaurant and 1565 Bar & Restaurant on Level 4, plus a fully equipped gym.

What food & drink options are available at Park Regis Birmingham?

1565 Bar & Restaurant serves a varied menu including tapas, pasta, salads, burgers, steaks and sharing platters, alongside cocktails, wines, beers, ciders and spirits. We also offer a selection of afternoon teas, including Classic, Indus (Indian-inspired) and Children’s Afternoon Tea.

Our 1565 Bar & Restaurant menus can be found on our website here –  https://www.parkregisbirmingham.co.uk/bar-terrace/

Is Park Regis Birmingham accessible for wheelchair users?

Our hotel, rooms and restaurant are fully accessible with lift access to all floors and accessible Deluxe and Executive rooms available to book. Click here to book an accessible room.

Do you have any smoking bedrooms?

Our hotel is strictly non-smoking.

Does the hotel have free WIFI?

Yes we offer all our guests complimentary Wi-Fi throughout the hotel.

Does the restaurant and breakfast cater for dietary requirements?

Yes, our breakfast buffet and 1565 Bar & Restaurant cater for a range of dietary requirements, including vegetarian, vegan and gluten-free options. Please tell the team about any dietary requirements or allergies when booking and again when ordering. If you have a severe allergy, contact the hotel before your visit so the team can advise you.

Is parking available at Park Regis Birmingham?

There is secure onsite parking available at St Martins Place adjacent to the Park Regis, Birmingham.

To access our parking: The entrance to the car park is at the side of St Martins Place. You can access via St Martins Street, B15 1ED.

We have Electric Vehicle Charging on site, which is accessed via downloading the Pod Point App and arranging your charging session – click here to view more information.

Please note: The car park is controlled by an automatic gate and exit from the car park can only be achieved when the correct payment has been made. Car parking can be paid for at Park Regis Hotel reception or the pay station in the car park.

You must enter your registration number to regain access to the car park.

Accessible parking spaces are available in the car park.

Please click here to view car parking tariffs.

Other Important Information

There is a turning circle directly in front of the hotel entrance for drop offs and pick-ups only. For any guests and/or clients bringing large luggage or equipment for a meeting/conference, we welcome you to drop off your bags at the main reception of the hotel before parking your car.

This drop off point is for a maximum of 10 minutes.

Does Park Regis Birmingham offer free parking?

No, we don’t offer free parking, but if you book direct via our ‘Switch To Us’ offer, you’ll get 25% off car parking in our car park next door to us. Please click here to view car parking tariffs.

Does the hotel have a pool?

No, Park Regis Birmingham doesn’t have a pool.

Does the hotel have a gym?

Yes, the hotel has a gym that is available complimentary for staying guests.

Is breakfast included at Park Regis Birmingham?

Depending on what room rate has been booked.

Take a look at our Switch to Us offer, which gives you free breakfast:

https://www.parkregisbirmingham.co.uk/offers/

What time is breakfast served?

Breakfast is served in our Restaurant on Level 4.
Weekdays 06.30 – 10.00am and Weekends 07.00 – 11.00am.

Does Park Regis Birmingham have a spa?

Luenire is an independently owned and operated spa on Level 4 of Park Regis Birmingham. It is a dry spa that offers leisure and aesthetic treatments. Luenire does not have a swimming pool or hot tub. Please contact the spa directly to book www.luenire.co.uk.

Is there a wedding venue at Park Regis Birmingham?

There is a wonderful space on level 16 which boasts panoramic views across the city, the perfect setting for any wedding. More information can be found here https://www.parkregisbirmingham.co.uk/meetings-and-events/event-spaces/sky-loft/.

What is there to do at Park Regis Birmingham?

Facilities include our 1565 Bar & Restaurant on Level 4, plus a fully equipped gym.

Does Park Regis Birmingham offer free airport shuttle service?

No, but Birmingham International Airport is only 30 minutes away by car.

Can you bring pets to Park Regis Birmingham?

Sorry, Park Regis Birmingham does not allow pets.

Nearby Attractions & Travel Information

Where is Park Regis Birmingham located?

We are located at the top of Broad Street. https://www.parkregisbirmingham.co.uk/location/

Is Park Regis Birmingham inside Birmingham’s Clean Air Zone

Yes, Park Regis Birmingham is inside Birmingham’s Clean Air Zone. Whether you need to pay depends on your vehicle’s emissions standard. Use the official government vehicle checker before travelling to confirm whether a charge applies.

How do I reach the hotel by tram or from Five Ways station?

Park Regis Birmingham’s closest tram stop is Five Ways which is just a 4-minute walk from the hotel. Five Ways train station is a just a 5-minute walk to Park Regis Birmingham.

Is Park Regis Birmingham within walking distance of Birmingham city centre?

Yes, Park Regis Birmingham is just a short walk away from Birmingham city centre. We are 20-minute walk away from the Bullring, a 15-minute walk from the Mailbox, a 10-minute walk to Brindleyplace, and a 15-minute walk to Utilita Arena Birmingham.

Five Ways tram stop is also close to the hotel and provides convenient connections across Birmingham city centre. Please check Transport for West Midlands for current service times.

Is Park Regis Birmingham close to Symphony Hall and Brindley Place?

Yes, Park Regis Birmingham is a 12-minute walk to the Symphony Hall and a 10-minute walk to Brindleyplace.

What free attractions are close to Park Regis Birmingham?

Free attractions within walking distance or a short journey of Park Regis Birmingham include the Library of Birmingham, Ikon Gallery, Birmingham Museum and Art Gallery, the city’s canals and public spaces around Centenary Square. Visit our location page for more ideas and current visitor information.

How far is the hotel from Birmingham New Street train station?

The hotel is approximately a 20-minute walk or 5 minutes by taxi.

Is Park Regis Birmingham a good hotel for events at Utilita Arena?

Birmingham Utilita Arena is around a 10-minute walk away from Park Regis Birmingham hotel – avoid the hassle of post-event taxis when you stay with us!

How far is the International Convention Centre (ICC)?

10 minute walk, at the other end of Broad Street.

How far is the hotel from Birmingham International Airport?

Birmingham International Airport is 30 minutes away by car.

Is Park Regis Birmingham quiet at night?

Although Park Regis Birmingham is located on Broad Street, all guest rooms are situated between floors 5 and 12. If you would prefer a quieter room, please add this to your booking notes or contact the hotel before arrival. Requests are subject to availability.

How do I get to Park Regis Birmingham from the nearest airport?

Birmingham International Airport is 30 minutes away by car.