GM Welcome Letter
Welcome to Park Regis Birmingham! We are delighted you have chosen to stay with us for your visit to Birmingham.
Due to Covid-19 there are a few things that have changed, please do have a read of the below and give our guest services team a call on 5770 if there is anything we can assist with.
The health and safety of our guests and team members is our greatest priority, and we want you to know that we take this responsibility very seriously. We have undertaken an intensive audit of all hygiene and sanitation practices across the entire hotel. As a result, you may already have noticed some of the key features in place, including hospital grade sanitation, increased frequency of cleaning (up to every 30 minutes in high touch areas), installation of sensor hand sanitizers within all public areas including lifts, and management of social distancing across all public spaces.
In your bedroom, you may have noticed that we have removed some of the items we usually offer. These are still available if you need them so please do not hesitate to give us a call on 5770 if there is anything we can assist with and we will action your request immediately. Anything ordered to the room will be left outside the door and we will call your room phone to confirm delivery.
1565 Restaurant, Bar and Terrace – Level 4
Our Restaurant is currently closed, however we are still serving our full bar menu from 5pm every day! Please note this is bookings only.
You can make a reservation via www.bookatable.co.uk or just by simply giving our guest services team a call on 5770. We are not currently offering room service, but we can arrange for food to be collected from our bar area.
Our breakfast offering is currently a pre order breakfast which can be collected from our restaurant at your selected collection time. We invite you to sit and eat this in our restaurant, please pay attention to the current social distancing measures, our team will be on hand to assist with any questions you may have.
Our Shakina Spa – Level 4
Our Shakina Urban Spa is open every Saturday, you can browse and book treatments via shakina.co.uk, or you can call reception on 5101! The gym is currently closed in alignment with government guidelines.
Whist this is a very unfamiliar time, nothing is more important to us than your peace of mind. Please feel free to reach out to us via the below channels for anything you may require during your stay with us:
Reception – available 24 hours
Dial 5101 or 5132
Guest Relations – available 0830-2230
Once again thank you for choosing to stay with us during your time in Birmingham.
Stay Well & Stay Safe
If you have any questions please dial 5101 for reception. We are always here to help you.
We accept all major credit and debit cards. Should you be travelling from overseas we also make it easy offering a facility where you can pay in your own currency. All our terminals are equipped to take both UK and foreign cards. Please ask reception for further information if you have a specific payment query.
Adaptors are available from reception, these are subject to availability.
We like to look after our small friends and make them feel at home. Travel cot’s are available via housekeeping. Please contact our reception team on 5101 for further assistance.
Our concierge team are on hand to assist with baggage and storage. Please call 5132 or 5101.
Breakages, Damages & Unacceptable Behaviour
The cost of replacement or repair on any items broken or damaged is the responsibility of the guest. Further costs will incur where rooms cannot be occupied due to damage or breakages.
We offer a complete range of business services at Park Regis Birmingham. Please contact reception on 5101.
Check out time is 11:00. Should you wish to extend your departure time and stay longer please contact reception and every effort will be made to accommodate your request. Extra charges may apply.
Dry Cleaning & Laundry
We offer a same day service for dry cleaning and laundry. Items must be placed in the laundry bag which can be found in your wardrobe and given to hotel reception by 09:00 daily. Alternatively please call reception on 5101 for your laundry to be collected from your bedroom.
Domestic electric supply throughout the United Kingdom is 240 volts. Standard 3 pin plugs are fitted to domestic appliances.
In a hurry? Should you require instant check out please complete an express checkout form in advance which are available from reception. Your invoice will be delivered to your bedroom on the morning of your departure and your payment card deducted for all balances outstanding.
Facsimile services are available. Our fax number for incoming fax is +44 121 270 4338.
Our fitness studio is located on level 4. The facilities offers a range of equipment and is open 24/7. Please complete a disclaimer at reception and your room key will be activated to gain access.
Security is very important to the team and management at Park Regis Birmingham. Please keep your key cards safe and secure. We kindly request that your key card is handed back to reception on departure.
A hairdryer is located in the draw within your wardrobe.
Ice is available 24/7 via our in room dining team. Please call 5107 or 5101 for assistance.
Iron & Ironing Board
An iron and board can be found within your wardrobe. Please call reception with any queries, we also offer a full laundry and valet service. Charges do apply.
Luggage can be stored with our reception team. Please contact reception on 5132 or 5101 for luggage collection or further assistance.
Newspapers & Magazines
If you require a newspaper please contact the reception on 5132 or 5101.
Qantas Frequent Flyer Programme
We accept Qantas Frequent Flyer cards for all direct bookings with applicable rates at StayWell Hospitality Group properties.
Reception is available 24/7. Dial 5101 for assistance.
Safety Deposit Boxes
Each bedroom is equipped with an in room safe. We are happy to store items of significant value within the hotel safe.
Smoking is not permitted within the hotel, this includes electronic cigarettes. Smoking will result in a £200 penalty and in severe cases the management reserves the right to have guests removed from the hotel and formal action will be taken involving our local police authority.
Shakina Urban Dry Spa
Shakina Urban Dry Spa is located on level 4. The spa is open daily from 10:00/18:00 except on wed/thur from 12:00/20:00 offering ESPA beauty treatments along with Jessica GELeration Nails.
The spa offers 4 treatment rooms, one of which features a double bed, ideal for couple’s treatments. The therapy rooms offer state of the art facilities with an overwhelming sense of calm and relaxation for body, mind and spirit.
For further enquiries please call 5108.
Stay Well Rewards
If you have not already done so, please enquire about the Stay Well Rewards card. Available with our compliments from reception. As a valued member you will receive great discounts and earn points every time you stay at any StayWell Hospitality Group property around the world, terms and conditions do apply.
Birmingham is a great city and best explored by foot. We can provide an umbrella for your convenience. A small deposit will be placed on your room account.
Park Regis Birmingham offers 253 bedrooms including a large selection of Deluxe and Executive Rooms including one feature suite and Birmingham’s largest presidential suite. Upgrades are subject to availability, please contact our reception team on 5101 for more information.
Wake Up Calls
Wake up calls are available via reception. Please call 5101 to book.
All of our 253 bedrooms are designed with a touch of class and relaxation in mind. With modern decor and luxurious bedding, each room is fully-appointed with a variety of amenities.
Each of our rooms feature comfort climate control for your convenience. The controls are featured within your room.
Guests are reminded to depart by 11:00 daily. Should you wish to extend your departure time and stay longer please contact reception and every effort will be made to accommodate your request. Extra charges may apply.
A hairdryer is located in the draw within the wardrobe.
Your experience and sleep comfort is paramount to our team at Park Regis Birmingham. Should you require any additional pillows, coat hangers, blankets or anything else then please contact reception on 5101 where we are happy to help.
All of our bedrooms offer feature windows and excellent views of Birmingham. Our windows for your safety and security do not open.
All of our bedrooms feature walk-in showers or wet rooms. Please take care when entering and exiting the shower as the floor maybe slippery when wet.
Services For People With Disabilities
Accessible bedrooms are available, these rooms offer added features to assist those guests who may require additional assistance. A hearing induction loop in installed in all major public areas, we also have additional facilities for various disabilities. Please dial extension 5101 for more information.
To dial Reception Dial 5101
To dial an outside line Dial 9
To dial overseas Dial 9, 00 then followed by the country code:
|United Arab Emirates
Food and drink is very important to us at Park Regis Birmingham and we take great pride and care in using the best available ingredients in all our dishes.
Please contact reception on 5101 to make a reservation in the 1565 Restaurant, Bar and Terrace, subject to availability.
1565 Restaurant, Bar Lounge & Terrace (Level 4)
We have a commitment to using the finest and freshest seasonal ingredients in all our recipes and our talented chefs work hard to ensure we take pride in food preparation and source the best produce available to us whilst placing great emphasis on provenance and traceability of our food.
We take food allergies very seriously, if you have any questions please ask one of our team for assistance. Park Regis require all food supplies to be free of genetically modified ingredients and have taken all reasonable steps to ensure that none of the foods on our menus contain GM ingredients, GM additives, or GM flavouring. Food allergies and Intolerances: Before you order your food and drinks please speak to our staff if you would like to know about our ingredients.
06:30 – 10:00 (Monday – Friday)
07:00 – 11:00 (Saturday, Sunday & Public Holidays)
18:00 – 22:00 (Daily)
1565 Bar and Terrace
Please note we offer all day dining from 07:00/22:00 in the 1565 Bar & Terrace.
In room dining is available 24/7 Please refer to the in room menu for detail.
Tea and Coffee Making Facilities
Complimentary tea and coffee making facilities can be found in your room. For additional supplies please contact Reception on 5101.
Park Regis Birmingham is centrally located within easy reach of all major UK airports.
Accessibility to these airports is also convenient with various transportation methods direct from Birmingham via train, private hire vehicle and coach.
- Birmingham International Airport (10.6 miles)
0871 222 0072
- East Midlands Airport (42.3 miles)
08712 710 711
- Manchester International Airport (98 miles)
0871 271 0711
- London Heathrow (107 miles)
0844 335 1801
- London City Airport (139 miles)
020 7646 0000
Airport transfers can be organised by our concierge team. Please advise where possible our team in advance of your desire to travel. Travel time to Birmingham International Airport is approximately 35 minutes.
- Five Ways
- Birmingham New Street
- Birmingham Moore Street
- Birmingham Snow Hill
Car rental can be arranged with our concierge team. Please call 5132 for assistance.
130 New Street, B2 4JU
71 New Street, B2 4DU
45 Church Street, B3 2RT
- Bank of Ireland
169 Edmund Street, B3 2TA
- Lloyds Bank
2 Brindley Place, B1 2JB
- State Bank of India
118 Soho Road, B21 9DP
- Al Rayan Bank
394 Coventry Road, B10 0UF
- Bank Of China
33 Horse Fair, B1 1DD
Should you need emergency medical assistance press the “Emergency” button on your in room phone.
Queen Elizabeth Hospital Birmingham
Mindelsohn Way, Edgbaston, Birmingham, B15 2GW
www.uhb.nhs.uk / 0121 627 2000.
Birmingham City Hospital
Dudley Rd, Birmingham B18 7QH
www.swbh.nhs.uk / 0121 554 3801.
Birmingham Children’s Hospital
Steelhouse Lane, Birmingham, West Midlands B4 6NH
www.bch.org.uk / 0121 333 9999.
Royal Orthopaedic Hospital
The Woodlands, Bristol Rd S, Birmingham, West Midlands B31 2AP
0121 685 4000.
Places of Worship
Our concierge team will be able to assist with accurate service times for all local places of worship, please call 5132 for further assistance.
Lietuvių Kalba Mosque
180 Belgrave Middleway, Highgate, Birmingham B12 0XS
0121 440 5355
Church of England of Birmingham
1 Colmore Row, Birmingham B3 2BJ
0121 426 0400
Birmingham Central Synagogue
4 Speedwell Rd, Birmingham, West Midlands B5 7PR
0121 440 4044
Local Tourist Attractions
Birmingham Symphony Hall
Home of the CBSO and since being opened in 1991 it has been acclaimed as one of the finest concert halls in the world by critics.
One of the largest touring theatres in the UK, make sure you book in advance to avoid disappointment!
Library of Birmingham & Birmingham Museum & Art Gallery
A vibrant museum in the heart of the city with over 40 galleries displaying world class collections of art, social history, archaeology and ethnography.
Bullring Shopping Centre
One of the UK’s most visited shopping centres, located in the heart of the city and boasting over 160 shops to explore everyone will find something!
Discover the world of Chocolate here in Birmingham with a fun filled day trip – a must for all chocoholics! Booking in advance is required.
Thinktank Science Museum
An award-winning science museum for a fun-packed family day out.
National Sea Life Centre
Transporting visitors into an underwater world of discovery whilst housing over 2000 creatures from around the world.
National Exhibition Centre (NEC)
The UK’s No 1 venue for trade and consumer shows, with over 140 events attracting 2.1 million visitors a year.
International Convention Centre (ICC)
A truly word-class venue and one of Europe’s most high profile conference centres.
Barclaycard Arena (NIA)
An outstanding, state of the art sporting and entertainment venue.
Safety and Security
At Park Regis Birmingham your safety and security is our paramount concern. We ask all guests to please take a moment to familiarise themselves with the important information below.
Our team are available to help you 24/7, if you have any questions or concerns please call Reception on 5101
The most important part of our safety programme is making sure that you know what to do in the event of an emergency. When you arrive, please take a moment to familiarise yourself with the emergency exits on your floor.
Exits are shown on the floor plan on the back of your guest room door. Stairs are located at both ends of each corridor on every floor. Emergency Fire Alarms are located on each floor. In the event of an emergency please use the nearest emergency alarm.
Welcome to the StayWell Hospitality Group
The Park Regis brand is owned and managed by Australian-based Stay Well Hospitality Group (SWHG) – one of the few independently owned hotel management groups in the Asia Pacific. Park Regis is SWHG’s flagship upscale brand that delivers a distinctive blend of old world English charm and modern Australian hospitality.
Formed in June 2006, SWHG has significantly expanded its portfolio of properties with locations around Australia including Sydney, Blue Mountains, Hunter Valley, Melbourne, Brisbane, Cairns, Townsville, Hobart and Launceston. Most recently the Park Regis brand, under SWHG. has expanded internationally with the addition of key global destinations including Dubai and Singapore. The Park Regis brand and SWHG will continue to expand globally in the near and distant future. SWHG’s sales offices are now located in London, Munich and Hong Kong, in addition to the Group’s head office located in Sydney, Australia.
Park Regis Brand
Park Regis is a quality accommodation product aimed at the more discerning guest. All our properties aim to deliver up-to-date features, innovative technologies and welcoming service. Park Regis properties are centrally located offering accessibility and a prime position to attend business or act as an ideal base for sightseeing and leisure activities. The initial property to launch under the Park Regis brand was the well-known Park Regis City Centre in Sydney, Australia; the brand derived its name from this distinctive Park Regis building. a distinguished landmark located on Park Street, Sydney, and one of the first high rise apartments – this was the first of many Park Regis hotels to open around Australia and internationally.
Leisure Inn Brand
Also managed by Stay Well Hospitality Group, the Leisure Inn brand encapsulates what guests want and deserve from a quality hotel product. Leisure Inn offers value-for-money accommodation with all hotels in the portfolio positioned in truly unbeatable locations with exceptionally comfortable rooms, modern facilities and friendly and welcoming staff.
One of the largest hotel management groups in Asia Pacific, StayWell Holdings and its parent company Prince Hotels Inc., offers a diverse portfolio of open and operating hotels, resorts, gold courses and ski resorts in locations such as Australia, Singapore, China, Japan, India, Indonesia, Hawaii, Kingdom of Bahrain, the United Arab Emirates and the United Kingdom.
Prince Hotels & Resorts and StayWell are in the midst of an exciting rapid expansion program with plans to grow both brands across regions of Australia, New Zealand, Southeast Asia, Asia, Japan, Taiwan, Oceania, the Middle East, Europe and the United States.
Prince Hotels & Resorts and StayWell’s combined brand offerings include The Prince, Grand Prince Hotel, Policy, Park Regis, Prince Hotel, Leisure Inn Plus, Prince Smart Inn and Leisure Inn. Each brand offers guests quality experiences ranging from luxury to lifestyle to midscale.
We look forward to welcoming you to one of our many properties in the near future! For more information on the Park Regis brand and the complete portfolio of StayWell Hospitality Group properties, please visit www.staywellgroup.com