Park Regis Birmingham - front hotel day time

COVID-19 Secure

The wellbeing of our guests and employees is our utmost priority and as Park Regis Birmingham begins to welcome back our guests we want to ensure you that we are providing a safe, welcoming and clean environment.

We are continuing to monitor updates from the Government authorities and will continue to update this page with information to ensure our guests and employees have up to date information.

We are delighted to have our systems and processes audited onsite by Jill Bayfield from the Quality in Tourism and to be one of the first UK hotels to be awarded with the #SafeCleanLegal accreditation, which can reassure our guests that we are Covid Secure. 

Investment has been made across the hotel to address Covid-19, as well as taking steps to future proof the hotel.  Jill commended us on the commitment shown to ensure the safety of guests and employees. 

COVID-19 Secure Video Series

As an independent hotel we are fast to react to change and we have been building our plans to develop Park Regis Birmingham over the last month and have created a series of short videos to chart our progress to becoming Covid-19 Secure.

Video 1 – Meetings & Events – Capacities (Covid-19 Secure)

Video 2 – PRB Clean (Covid-19 Secure)

Video 3 – Mayor Andy Street tours the hotel (Covid-19 Secure)

I must say I do feel reassured with the work the hotel has undertaken to adapt to the current guidelines. The video looks fantastic!

Precautionary Measures


  • All areas reconfigured to provide social distancing.
  • Protective screens, sanitiser units, directional signage & air purifier inputted.
  • Increased frequency of cleaning as part of PRB Clean. Click to view.
  • Spa & Gym remain closed until Government advice updated.

Our Guests

  • Our guests safety is key and social distancing plans are provided to each guest.
  • New PRB email system in place to allow our guests to communicate with us.
  • Enhanced cleaning and certification of the hotel to protect our guests.
  • New food & beverage ordering app available.

Our Team

  • New Covid-19 training available & PPE available for all team members.
  • Staff areas re-planned with sanitisers, signage and limited capacities in place.
  • New working shift patterns and re-designs of offices.
  • Employees must complete the new Covid-19 training prior to returning to work.

PRB Clean

  • New system implemented to check and certify the guest room.  Click to view.
  • Use of hospital grade chemicals across the hotel.
  • Sanitiser set in each room for guests use.
  • Final certification with the PRB Door Seal. Click to view.

Check In & Check Out

  • Check-in & out now available online & room key via mobile phone.
  • Screens in place on reception desks and bedroom keys sanitised prior to use.
  • Cashless payments encouraged.
  • One way system to protect social distancing.

1565 Restaurant, Bar & Terrace

  • New capacities in all areas & tables must be pre booked only.
  • Greater focus on our outside terrace.
  • We will provide table service only.
  • Continental breakfast is a “Grab & Go”. Cooked breakfast option available.

Meetings & Events

  • Events will be allocated larger meeting rooms.
  • Events that maximise the capacities will have exclusive use of meeting floors.
  • Bespoke plans for all events, in partnership with our on site audio visual & IT companies.  Google drive folder will be completed for each event with a 2D floor plan & a video tour of the meeting room.
  • Catering within the larger 1565 area or exclusive use in place where required.
  • New meeting room set ups, all non single use items on request.


  • Covid Ready external accreditation will be provided by Quality in Tourism in partnership with the HBAA.  Click to view.
  • Specific Health & Safety accreditation will be provided by Shield.

Air Purifying System

Air Purifying System Fitted On Level 4

The phs AERAMAX® PROFESSIONAL PUREVIEW III is a UK based solution that eliminates odours and removes harmful germs, allergens and other irritants from the air.

The smart air purification system removes 99.9% of bacteria and viruses from the air, proven to drastically reduce the chance of cross contamination.

The AreaMax Pro has been tested by Airmid Healthgroup Ltd.

AirSteril Unit Fitted In Public Toilets

AirSteril removes embarrassing odours by treating the root cause, eliminates bacteria and viruses in the air and on surfaces, destroys mould and fungi, provides fresh clean air & sanitises all exposed washroom surfaces 24/7.

AirSteril uses 5 techniques proven to kill up to 98.11%* of bacteria and viruses found in the air and on exposed washroom surfaces.

Standard Operating Procedure

The purpose of this Standard Operating Procedure (SOP) document is to confirm the steps that Park Regis Birmingham are taking to focus on cleanliness, communication and practice social distancing for the protection of our employees and guests.

NHS & Key Workers

Park Regis Birmingham is open to exclusively support the NHS & key workers.

We are offering heavily subsidised rates and complimentary car parking, this accommodation is only offered to individual travelers and ID will be required on check in to confirm you are able to stay with us.

For more information please email or click the button below to make a booking.

Please look after yourself and others, stay safe.